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  1. Sign in to Your Western Digital Support Account

    Sign in to your Western Digital support account. Check the status of your warranty, product registration, and support tickets.

  2. Frequently Asked Questions About Your Western Digital Account - WD …

    Aug 23, 2021 · There is a new way to log into My Cloud™ Home, My Cloud™ OS 5, and WD Cloud™ devices using Western Digital Account. This account provides greater security and a more consistent …

  3. Create a New Account - WD Support

    Create a Western Digital Support account. Submit support tickets, warranty replacements, product registrations, and more.

  4. My Cloud OS 5 and My Cloud Home Western Digital Account Login …

    Aug 2, 2021 · There is a new way to log into My Cloud OS 5 and My Cloud Home using the Western Digital Account. This account provides better security and a smoother login experience across …

  5. Steps to Change Account Login For Cloud and Social Media ... - WD …

    Dec 21, 2018 · Check the inbox of the email account used to access the device for the Two-Factor Authentication (2FA) code from Western Digital. The email will come from …

  6. How to Fix No Response on My Cloud Dashboard Login - WD Support

    Dec 21, 2018 · Description Click Login with or without a password shows no response, action or error message. This can be caused by: VPN Anti-Virus Firewall Network or Internet Security software …

  7. Western Digital Password Change, Unblock or Verify Account Email …

    Aug 20, 2018 · It must already be in the Western Digital Account database for an My Cloud OS 5 or My Cloud Home product. An incorrect email address will not result in delivery of an email.

  8. Steps to Access the Dashboard of a My Cloud OS 5 - WD Support

    Sep 23, 2020 · Answer ID 4166: How to Get the IP Address of a WD Network Attached Storage (NAS) Device Answer ID 29832: Dashboard URL Redirects to HTTPS Device Unique Domain Name on My …

  9. How to Enable Local Network Access to Data on My Cloud ... - WD …

    Sep 6, 2022 · Network-mapped drives will only provide data for the user account that has local access enabled. Up to 5 local users can access data at the same time. These steps need cloud services. …

  10. How to Access My Cloud When Connected Directly to a Computer

    Apple Article HT202480: Use network locations on Mac Insert one end of the cable into the network port of a My Cloud. Insert the other end of the cable into the network port of a computer. Power On the …