Businesses that still rely solely on manual replies often end up wasting time, losing momentum and burning out their teams.

Megan Garcia, a mom who filed a suit against Character AI in a Florida court, said her 14-year-old son, Sewell, was ...

In the months leading up to last year’s presidential election, more than 2,000 Americans, roughly split across partisan lines ...

Researchers are scrambling to figure out why generative AI appears to lead some people to a state of “psychosis.” ...

General-purpose AI chatbots (e.g., ChatGPT, Claude, Gemini)—designed for broad assistance and conversation, not therapy: They ...

Where Winds Meet players are taking a novel approach to solving riddles by… simply telling the game's AI-powered chatbot NPCs ...

AI companions will sometimes go to great lengths to keep you from saying goodbye. In a new study, researchers found that AI companion chatbots often emotionally manipulate people who want to sign off, ...

Lines of code in an experimental build of OpenAI's ChatGPT app references a number of advertising related features.

A research team led by Professor Jeong Kyung-mi and Professor Park Jin-young of the Department of Mental Health at Yonsei University Yongin Severance Hospital (Hospital Director Kim Eun-kyung) and ...

Rebecca Palmer isn’t a psychic, but as a divorce attorney she can often see what’s coming next. For many people today, as AI saturates every aspect of life—from work to therapy—the allure of an AI ...