Businesses that still rely solely on manual replies often end up wasting time, losing momentum and burning out their teams.

Megan Garcia, a mom who filed a suit against Character AI in a Florida court, said her 14-year-old son, Sewell, was ...

In the months leading up to last year’s presidential election, more than 2,000 Americans, roughly split across partisan lines ...

The more persuasive a model is trained to be, the higher the likelihood that it'll hallucinate, researchers find.

Researchers are scrambling to figure out why generative AI appears to lead some people to a state of “psychosis.” ...

General-purpose AI chatbots (e.g., ChatGPT, Claude, Gemini)—designed for broad assistance and conversation, not therapy: They ...

Where Winds Meet players are taking a novel approach to solving riddles by… simply telling the game's AI-powered chatbot NPCs ...

Lines of code in an experimental build of OpenAI's ChatGPT app references a number of advertising related features.