Enterprises are investing heavily in the digital customer experiences they serve to consumers. Yet there’s still plenty of confusion around what constitutes a good digital experience. The fact that 75 ...

Define success in order to achieve success. Your email has been sent Written by Ramon Padilla Jr. I spent a lot of time this week dealing with project management and work planning issues, and as I ...

It can be tempting to think of technology solely in terms of the answer to the question, “Does it work?” But a tech product or initiative can’t just “work”; it must work well, and across multiple ...

Contrary to marketing hyperbole, the data shows that enterprises are not charging into AI with abandon in 2024. But for those that do, what will constitute AI success, or failure? Here's how companies ...